Privacy Policy

Tackle Dent Specialists (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide through our website, phone communications, estimate requests, and repair services.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal and vehicle-related information including:

  • Personal Information
  • Name
  • Phone number
  • Email address
  • Mailing address
  • Vehicle Information
  • Vehicle make and model
  • Vehicle year
  • VIN (Vehicle Identification Number)
  • Photos of vehicle damage
  • Insurance claim information
  • Technical Information


When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information


2. How We Use Your Information

We use collected information to:

  • Provide estimates and repair services
  • Contact you regarding appointments or repairs
  • Communicate insurance claim information
  • Improve customer service
  • Send repair updates and follow-ups
  • Improve website performance and marketing efforts
  • Respond to customer inquiries


3. SMS & Communication Consent

By submitting your phone number through our website or forms, you consent to receive:

  • Appointment reminders
  • Estimate follow-ups
  • Repair status updates
  • Customer service communications


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted.


Message and data rates may apply. You may opt out at any time by replying STOP.

We do not send unsolicited marketing text messages without consent where required by law.


4. Information Sharing

We do not sell your personal information.

We may share information with:

  • Insurance companies involved in your claim
  • Rental vehicle providers (when applicable)
  • Service providers assisting with website hosting, analytics, or communication tools
  • Government authorities when legally required
  • All third-party partners are expected to maintain appropriate privacy and security practices.


5. Cookies & Website Analytics

Our website may use cookies, analytics tools, and similar technologies to:

Understand website traffic

Improve user experience

Track marketing performance

Enhance website functionality

You may disable cookies through your browser settings; however, some website features may not function properly.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no online transmission or storage system can be guaranteed 100% secure.


7. Data Retention

We retain personal and vehicle information only as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements


8. Your Rights & Choices

Depending on your location and applicable laws, you may have rights to:

Request access to your personal information

Correct inaccurate information

Request deletion of certain information

Withdraw communication consent

To make a privacy-related request, contact us using the information below.


9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.


10. Contact Information

Phone: 316-841-2524
Email: info@tackledent.com
Website: www.tackledent.com