TERMS OF SERVICE

Welcome to the Tackle Dent Specialists website (“Website”). By accessing or using this Website, scheduling services, requesting estimates, or communicating with Tackle Dent Specialists (“Company,” “we,” “our,” or “us”), you agree to the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Website or services.

1. Services Provided

Tackle Dent Specialists provides paintless dent repair (PDR) services, hail damage repair, dent removal, insurance claim assistance, and related automotive cosmetic repair services.

All estimates provided through the Website, email, phone, or in person are preliminary until the vehicle is physically inspected.


2. Website Use

You agree to use this Website only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to the Website
  • Use the Website to transmit harmful code or spam
  • Misrepresent your identity or vehicle information
  • Interfere with Website functionality or security

We reserve the right to suspend or terminate access to users who violate these Terms.


3. Estimates & Repair Services

Free Estimates: Quotes submitted online or by photo are estimates only and may change after in-person inspection.

Insurance Claims:  We work with most major insurance companies; however:

Coverage decisions are made solely by your insurance provider

Deductible assistance, if offered, is subject to applicable laws and insurer requirements

Customers remain responsible for any uncovered charges

Repair Results:  Paintless dent repair is designed to restore dents while preserving factory paint. While we strive for exceptional results, some damage may not be fully repairable depending on severity, location, or prior repairs.


4. Vehicle Drop-Off & Pickup

Customers are responsible for:

  • Removing personal belongings from the vehicle
  • Providing accurate contact information
  • Picking up completed vehicles promptly
  • Tackle Dent Specialists is not responsible for loss or damage to personal items left inside vehicles.


5. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

Accepted payment methods may include:

  • Cash
  • Credit/debit cards
  • Insurance payments
  • Approved financing options (if applicable)

Late or unpaid balances may be subject to collection efforts and applicable fees.


6. Appointments & Cancellations

Appointments may be rescheduled or canceled by contacting us directly. We reserve the right to refuse service or reschedule appointments due to weather events, parts delays, staffing issues, or unforeseen circumstances.


7. Rental Vehicles & Third-Party Services

Rental vehicle assistance may be available through third-party providers or insurance coverage. Tackle Dent Specialists is not responsible for services, pricing, damages, or agreements related to third-party rental companies.


8. Warranty Disclaimer

We stand behind our workmanship and strive for high-quality repairs. Warranty terms, if applicable, will be provided separately in writing.

Except where prohibited by law, services are provided “as is” without additional warranties, express or implied.


9. Limitation of Liability

To the fullest extent permitted by law, Tackle Dent Specialists shall not be liable for:

  • Indirect or consequential damages
  • Loss of vehicle use
  • Delays caused by insurers or parts suppliers
  • Pre-existing vehicle damage
  • Mechanical or electrical issues unrelated to repairs performed

Our total liability shall not exceed the amount paid for the specific repair service.


10. Intellectual Property

All Website content including logos, text, graphics, photos, videos, and branding are the property of Tackle Dent Specialists and may not be copied, reproduced, or distributed without written permission.


11. Privacy

Information submitted through our Website forms, estimate requests, or communications is subject to our Privacy Policy.

We may collect:

  • Name
  • Contact information
  • Vehicle details
  • Insurance information
  • Uploaded photos

We do not sell customer information to third parties.


12. SMS & Communication Consent

By submitting your phone number through the Website, you consent to receive communications related to:

  • Appointment scheduling
  • Repair updates
  • Estimate follow-ups
  • Customer service

Message and data rates may apply. You may opt out at any time by replying STOP.


Carriers are not liable for delayed or undelivered messages.

You must be 18 years of age or older to use this SMS service.


13. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites.


14. Changes to Terms

We reserve the right to update these Terms at any time without prior notice. Updated Terms become effective upon posting to the Website.


15. Governing Law

These Terms shall be governed by the laws of the State of Kansas without regard to conflict of law principles.


16. Contact Information

Tackle Dent Specialists

Phone:  316-841-2524
Email: info@tackledent.com
Website: www.tackledent.com